case study 4

case study 4

Dashboard design

Tracking bill payments

Tracking bill payments

The challenge

We wanted to track the bill payment feature introduced on the web app, we realized that alot of people told us with word of mouth that they use the bill payment feature but the dashboard did not capture that fully.

My role

Product designer

feature overview

feature overview

Feature explained

The feature is a tracking-type, the goal was to be able to keep tabs on the bills payment feature within the web app,. The feature tracks the service providers, the users and their bills, etc.

Analysis and strategy

Seeing as it was a back office and most back office designs seen online would be concept designs i knew i had to do 3 things.

create a list of everything that needed to be captured.

design a flowchart based off that list.

take inspiration from concept designs on dribble.

ideation

ideation

The list

The flowchart

designs

designs

High fidelity designs

Impact

This increased operations satisfaction by 8.2%

Conclusion

Admin dashboards have always been a weakness of mine, I always appreciate an opportunity to design them professionally and test how much i have improved.

Switching up the homepage

Mobile app design, Research

Recommended

invoicing for everyone

Web and mobile design